Many faculty may have set up online quizzes or tests for their classes. It is critical to inform students that Firefox 3.6 or later is strongly recommended to take tests in Blackboard. If they do not have Firefox installed on their computer, instruct them to click this link http://www.mozilla.org/en-US/firefox/new/ to download the program. If they do not know what browser they are using, instruct them to click this link http://www.utdl.edu/utlv/Bb9BrowserCheck/innovation/blackboard/browsercheck.html to detect their browser.
Also students should not try to navigate away from the Blackboard website while taking a test. They can check out this blog entry for test taking tips http://wordpress.utoledo.edu/learningventures/2010/09/09/238/
It is recommended that a practice quiz be made available to students before taking a graded test so that they can detect any technical problems they might encounter and contact Learning Ventures for tech support.