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Representatives from Turning Technologies will be on Campus Monday and Tuesday, March 17th and 18th

Turning Technologies (classroom clicker technology) representatives, Tom Sheridan and Julie Thomas, will be on campus Monday and Tuesday, March 17th and 18th. If you would like to schedule an individual meeting with them, please send an email directly to Tom at tsheridan@turningtechnologies.com or Julie at jthomas@turningtechnologies.com.

Also, please watch for a posting early next week announcing our transition to TurningPoint 5 software for Summer Semester. Julie will also be back during the week of April 14th to offer faculty training sessions on using this new software. Once the exact dates and times have been confirmed, we will post an additional announcement.

If you have any questions or concerns, please address them to UTLV@utoledo.edu or you can call 419-530-8835.

Course Copy Issue has been Fixed

The issues related to the Course Copy function has now been fixed with a new patch, so instructors can now use the function without encountering issues.  If you have any questions, please feel free to contact Learning Ventures at 419-30-8835 or utlv@utoledo.edu

Upcoming Respondus Monitor Training Webinars

UT Learning Ventures would like all faculty to know that Respondus has just scheduled a series of training sessions on Respondus Monitor. The goal is to provide instructors everything they need to get rolling with Respondus Monitor this Fall. Please invite any instructor who might have an interest in using Respondus Monitor in the near future, as well as instructional designers or support staff who want to learn the best rollout techniques.

Respondus Monitor: Instructor Training (45 minutes)

Register for a session now by clicking a date below:

Thursday, Aug 1st at 3:00 PM EDT

Thursday, Aug 8th at 3:00 PM EDT

Thursday, Aug 22nd at 3:00 PM EDT

This training will cover:

– How to prepare your courses and your students for using Respondus Monitor and LockDown Browser

– How to enable Respondus Monitor and LockDown Browser for tests

– How to review the assessment data collected, including student videos

– Best practices and tips for success

If you have any questions about Respondus Monitor, please feel free to contact UT Learning Ventures at utlv@utoledo.edu or 419-530-8835.

Archiving and Copying Courses

Faculty members are encouraged to create an archive of their course each semester.  The archive package is then saved to the faculty member’s computer and it can be re-uploaded to a blank Blackboard course site.  The archive package consists of all course content, tests, and tool settings.  However, the archive package does not include user content such as grades or course messages.  In addition to creating a course package, instructors can also copy a previous Blackboard course site into a blank course site to reuse the course site each semester.  The course copy process copies the selected course materials to a destination Blackboard course without requiring users to make a local copy.

When creating a backup copy of the course, instructors can choose to make an export copy or an archive copy of the course.

Export creates a ZIP file in which instructors can specify which content areas and tools they want to include, but does not include user information.

Archive creates a ZIP file that contains all user interactions in addition to course content and tools.

An Export is best for reloading course content from one semester to another while an Archive is best for making periodic backups of your course during the semester.

The export and archive processes create .zip files that can be saved to the faculty member’s computer.  To access the contents of the file, the package must be restored to a Blackboard course site.   Content is not accessible by unzipping the archive package to the user’s computer.

How to create a course archive package

How to download a course archive package

How to import a course archive package

How to copy a course

Please ignore emails that you may have recently received with the subject “[1] Important Notice!”

These emails are not from The University of Toledo’s IT Department.  If you clicked on the link and provided your UTAD username and password please visithttps://myutaccount.utoledo.edu and change your passwords as soon as possible.  If after changing your password you notice problems with your account please contact the IT Help Desk, 419-530-2400.

The link in this email opens a realistic looking website used to steal your UTAD username and password but you will note that the web address is zenjournalist.info.

Image 1

UT Email login pages will reflect either email.utoledo.edu (faculty/staff) or rockets.utoledo.edu (students) in the web address.


Below is more information about Phishing emails and how to protect yourself from this type of fraudulent scam.

No Phishing Allowed!

Email phishing scams attempt to solicit personal information including account passwords and financial account information.  While IT blocks most SPAM these attempts change rapidly and unfortunately some get delivered to UT students, faculty, and staff.

Please don’t be fooled…

Phishing Characteristics:

– Normally appears as an urgent or important notice from a trusted source.

– Often is sent form a forged (or spoofed) email address and may look like it is from a trusted source.

– Asks for private information such as account numbers, user names, and passwords.

— Some may ask for information via email.

— More sophisticated attempts may provide a fraudulent web link to collect information.

Credible institutions should not ask for passwords in an email and specifically The University of Toledo IT personnel will NEVER ask for your password in an email.  Historically, compromised UT accounts have been used most frequently to send more SPAM and Phishing emails.  This becomes an issue for the account owner as they deal with thousands of returned messages and the inability to effectively use their email account.  It also can impact the entire University community as SPAM filters used by other organizations may begin blocking emails from utoledo.edu addresses based on SPAM messages that we have sent.


The Internet provides a significant set of resources for University students, faculty, and staff and there are those that attempt to take advantage of our use of the Internet.  Along with phishing, many other Internet scams exist and web pages may contain viruses or spyware.

Security Tips:

– Use anti-virus software and firewalls on your personal computers.

– Keep your operating system and programs patched and up to date.

– Be wary of email attachments.  Don’t open attachments from people you don’t know.

– Be cautious of what you “click.”  Many web pages contain links to viruses or other exploits.

Scams are prevalent.  As a rule of thumb – If it sounds too good to be true, it probably is!

For more IT Security related information please visit http://www.utoledo.edu/it/NS/Security/index.html or email the IT Security Office at  ITSecurityOffice@utoledo.edu.

Instructions for Downloading Turning Technologies (Clicker) Software

Here is the link to download the correct version of TurningPoint or TurningPoint Anywhere onto your computer:


Before downloading the software, make sure that the “Legacy” tab is selected (highlighted in green) as shown below. If the “Current Release” tab is selected (highlighted in green), you will download software that is not currently compatible with the Blackboard “building block” that we are currently using.

Turning Point Download Screenshot

  • If you are using a PC and using TurningPoint (the program integrated with Microsoft PowerPoint) please download version 4.5.
  • If you are using a Mac and using TurningPoint (the program integrated with Microsoft PowerPoint) please download version 1.2
  • If you are using a PC and using TurningPoint Anywhere (the program where you can poll anywhere) please download version 3.2
  • If you are using a Mac and using TurningPoint Anywhere (the program where you can poll anywhere) please download version 3.1


Please note that you must enter your name, e-mail address, phone number and institution (The University of Toledo) to get to the actual download link for the program that you are using.


If you have any questions, or need additional assistance, please contact:

Taylor French-Lewis (Turning Technologies Intern)

email: taylor.frenchlewis@rockets.utoledo.edu.

Office: FH 3045A

Office hours are:

  • M&W: 3-5:30 PM
  • T: 10 AM-Noon and 2-4 PM
  • R: Noon-4 PM
  • and by appointment.

Denying Guest Access to Content Areas

If a link was previously set to allow guest access, but you no longer want course guests and the general public to have access to the link, you can deny access to the link. It is recommended to keep the syllabus link available for public access.

To deny guest access to a content link, log into your Blackboard course and locate the link you want to deny guest access to and click on the chevron next to the link. Select Deny Guest Access from the menu.

Guests will no longer be able to access the course.

Step image for denying guest access

For a video tutorial, please visit http://youtu.be/2jdMlGWF0-4

Blackboard Chat

If you are having a problem with the chatting feature in Blackboard, there is now a fix.

The problem was a java issue with a patch that we installed. We rolled back the patch to resolve the problem for new chat users, but any users that had used chat before in any capacity will need to clear their java cache for it to work properly.

Note: Java cache is different than browser cache! See below for instructions to clear the java cache.

Instructions for clearing Java cache:



Extended Blackboard Technical Support for Faculty

Learning Ventures is pleased to announce that we have extended the weekday hours for Blackboard technical support for faculty. These extended hours now match those previously provided to students.

Faculty can now received technical support Monday through Thursday from 8:30 AM till 8:00 PM and on Friday from 8:30 AM till 6:00 PM.

To contact one of our Educational Technologists for technical assistance and support with Blackboard, please call 419-530-8835 or email UTLV@utoledo.edu.

Problems with Classroom Technology Due To Warm Weather

Spring has sprung and the warmer temps have caught everyone off guard. As you are well aware, many of the General Classrooms are much warmer than normal, which has led to issues with the mediation equipment (primarily projectors). As a safe guard, the projectors may shut down to save the  unit from overheating and damage.  Please feel free to continue to contact us directly (419-530-2656) if you have any problems. Facilities is very aware of the temperature issues and continues to work on those for ALL of  us.


Michael Haar
Assistant Director of Classroom Support Services