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Posts Tagged ‘Blackboard CE 4.1’

Blackboard 9.1 Update: Solution to “File not found” or “You do not have permission…”

If imported content from WebCT appears for instructors but not students and students get messages like “File Not Found” or “You Do Not Have Permission To Access This File” etc, then we suggest you take the following steps, and that you suggest two additional steps to your students:

  • In the “Control Panel” at the bottom left of the left-pane menu, click on Files.
  • Click on the course number (i.e. the “Alphanumeric.” For example, MLS 4600_5600 (since the course is cross-listed as a 4k and 5k course).
  • Then, in the window labeled “Course Content:…”, click on the the Contextual Menu to the right of the WebCT imported content folder (it will say “imported content”) and select Permissions. (The “contextual menu” looks like a chevron or a double-arrow pointing downward).
  • Click the Add Course User List button near the top of the screen. The button has white writing with a blue background.
  • Click the check box to the left of All Course Users and click the Submit button to secure your changes.

Presto, bingo…all course users (including students) should now be able to see content imported from WebCT. If you’d like to see this actually done with a little narration from me (BP) and our senior designer, Dr. Peter You, follow this link to a screen capture: http://screencast.com/t/MTM1Mzky

If students still have problems and cannot see course content, ask them to “clear the cache” in their web browsers. Once they do, the page will load appropriately.

Important Information: Blackboard and DL/Web Assisted Classes

We ask that you make a final decision concerning your choice of server–Blackboard 9.1 or WebCT 4.1–no later than NOON on Saturday, August 21, 2010.

Learning Ventures is attempting to process many requests to adopt Blackboard 9.1. However, technical issues involving the integration between Banner (which contains enrollment data) and Blackboard (in which students are enrolled), as well as the sheer volume of requests, are slowing our processing. If you are already teaching a web-assisted or online course and would like to use Blackboard, please keep reading. If you have not yet asked for a web-assisted course and would like to do so, please request a web assisted course.

Below are four very important pieces of information if you are using Blackboard for your online or web-assisted course. ALL of this information and more is available on the Learning Ventures blog: http://wordpress.utoledo.edu/learningventures). To get our updates, check the “Faculty” tab in the portal for the Learning Ventures window, or better yet, include our RSS feed (http://wordpress.utoledo.edu/learningventures/feed/) in your email program or RSS feed reader. Posts on the LV site are linked to keywords or “tags” and the site is easily searched for the topic of interest to you.

Important Information:

Faculty and students will have access to both WebCT (Blackboard 4.1) and Blackboard 9.1 beginning this weekend (Saturday or Sunday, August 21 or 22). We ask that you make a final decision concerning your choice of server no later than NOON on Saturday. This is for the sake of your students so that logging on is easy and for the sake of our organization so that we can effectively assist faculty teaching online.

If you’ve been keeping up with our transition plans, you know that we are loading ALL courses onto both our old WebCT server and our new Blackboard 9.1 server. Our intention is to have every unused site contain a link to the site being used for instruction so that students cannot get lost. But we will need to know which site you are using in order to do this. You should have notified Lansing Stoll if you want to use Blackboard 9.1. Otherwise, the “default” is to WebCT. If you have notified Lance and are not yet being directed automatically to the correct server, please have patience: we are processing hundreds of requests and need time to fulfill them all.

If you are using Blackboard 9.1 and want to help prevent confusion, you can advise students to access the appropriate server. Access can be achieved in any of the following three ways:

1. Via “My Courses” on the Portal. BUT: To use this option, you will have to manually change the link directing students to the Blackboard server. To do this:

  • Go to “My Courses” and look at your schedule
  • Next to each course you will see a red “Edit” button
  • Click the red “Edit” button.
  • You will get to a window called “Set Course Homepage.” It will allow you to select the “default” homepage for your course.
  • Click “WebCT-Fall”
  • In the box marked “URL:”, enter the following values:
    If you intend to use WebCT, leave it unchanged! WebCT is the “default” server.
    If you intend to use Blackboard instead of WebCT, enter: http://blackboard.utdl.edu
  • Click “Save Changes”
  • You will be returned to the “My Courses” page where you can check the link. Once it is updated, the link will take you and your students to the appropriate server.

2. Via the UT Learning Ventures web page.

  • Go to www.utoledo.edu/dl
  • Just below the banner, you will see a “dropdown” menu.
  • Choose the correct system from the dropdown menu and click “go”

3. Direct Link:

  • If your course is in WebCT in the fall, give students this link (in an email or on paper): https://utwebct.utdl.edu:2153.
  • If your course is in Blackboard in the fall, give students this link: https://blackboard.utdl.edu.