Learning Ventures has received a number of reports of instructors using Internet Explorer 7 who are unable to access students’ test and assignment attempts in the Grade Center. When instructors access the test attempts from the Grade center, the screen refreshes, and Error on Page is displayed in the status bar. This is in part because Blackboard no longer supports Internet Explorer 7 for Service Pack 7, which UT recently installed. Therefore, instructors who are using Internet Explorer 7 may want to upgrade to Internet Explorer 8 or another web browser such as Mozilla Firefox or Google Chrome. Instructors can use Blackboard’s Browser Check Utility to check if Blackboard is compatible with their computer setup. If instructors have any questions, please contact Learning Vetures at utlv@utoledo.edu.

Below is a list of supported user technologies for Service Pack 7:

Microsoft® Windows® Operating System

Apple® Mac OS® Operating System

• Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing.
• Blackboard Learn requires the latest version of Sun JRE 6. The JRE can be downloaded from http://java.sun.com/javase/downloads/index.jsp.
• The following technologies are not supported:
• Internet Explorer 6 and Internet Explorer 7
• Firefox 1.x, 2.0, 3.0, and 3.5
• Safari 2.0, 3.x (or any version on Windows)
• Mac OSX 10.4 “Tiger”
• Java 5
• Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior).
• Both Google Chrome and Mozilla Firefox have moved to a rapid release cycle. At the time of testing, Chrome 13.0 and Firefox 6.0 were the latest available versions. Since then, new stable versions may have been released and widely adopted. Blackboard is supporting all newer stable versions of Chrome and Firefox.