UT Online

BB9 Java Certificate Warning

THIS Java Certificate Warning WILL NOT AFFECT COURSE CONTENT or YOUR LEARNING ACTIVITIES!

Beginning at 8 PM on Sunday, April 15, you may receive a Java Certificate warning when you attempt to utilize the following tools in Blackboard:

  • The ‘Chat’ / ‘Virtual Classroom’ tool (not Blackboard IM).
  • The ‘Equation Editor’ tools which are part of the embedded text editor.

The warning message may be slightly different depending on the operating system, browser and security programs installed on the computer accessing these tools. In all cases, you will need to accept the invalid/expired certificate (by clicking ‘yes’, ‘proceed’, ‘run’ or a similar button). Once you have accepted the warning, the tool will function normally.

Note: Instructors will receive a similar warning when accessing the ‘Multiple File Upload’ tool available to instructors from their ‘My Files’ area.

Here is a selection of sample error message which you might see when you attempt to use any of the tools above.

Windows + Firefox users: Click “Run”or “Yes” in the dialouge box.

Windows + Chrome Users: Click “Run this time” in the yellow banner.

Mac Users: Click “Allow” in the dialogue box.

Blackboard is currently working with universities that use Blackboard 9 to resolve this issue. If you are having additional problems, contact our Learning Ventures helpdesk at 419 530 8835 or email utdl@utoledo.edu. We will keep you updated about this issue via this blog.


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