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Archive for May, 2013

Word Wrap Issue in Blackboard Tests

Users have reported that the question text in Blackboard tests does not wrap over to the next line when the test is taken in Internet Explorer.  However, this issue only affects Internet Explorer.  In addition, as the Respondus Lockdown Browser is based off Internet Explorer, this issue will also occur in tests that require the lockdown browser.  It is suggested that instructors remove the requirement to use the lockdown browser for any test in which it is enabled, and encourage students to take tests using a web browser other than Internet Explorer, such as Mozilla Firefox or Google Chrome.  If instructors and students do not have another browser installed on their machine, it is recommended to go to http://www.utoledo.edu/dl/main/downloads.html to download an alternative browser to use.

If you have any questions about this issue, please contact us at utlv@utoledo.edu or at 419-530-8835.  This issue has been reported to Blackboard and we are awaiting a fix for the issue.

Update: As of 5/21/2013, this issue has been resolved.

Copying and Pasting Text in Blackboard

Instructors and students are receiving the following message when attempting to copy or paste text within the Blackboard text editor:  “Your web browser currently does nto support this behavior. Use the following keyboard shortcuts instead. Cut: Control + X (Command + X) Copy: Control + C (Command + C) Paste: Control + V (Command + V).  This message appears if users copy and paste text into the text editor by using the buttons in the text editor toolbar or by using the right click menu to copy and paste text.  A workaround for this issue would be to use the keyboard shortcuts that are described in the error message above. (Mac users can use the commands within the parentheses).

If any user has any questions about this, please contact us at 419-530-8835 or at utlv@utoledo.edu